At CARSOME Academy, We transform raw potential into high-performing talent. Our hands-on, industry-focused training programs are designed to equip your employees with relevant skills and recognised certification. Start with our government approved and industry recognised programs or customise your course to meet your company objectives.
HRD-CLAIMABLE
corporate training programs
In this 7-hour session, your team will gain hands-on knowledge of vehicle systems—from engines to electrical components. They’ll learn how to conduct visual inspections, spot safety issues, and handle common breakdowns like jump-starts and flat tyres. Delivered in small groups (8–10 participants), it’s the perfect mix of theory and practical skills for real-world situations.
This 4-hour hands-on workshop equips participants with practical knowledge to identify vehicle issues early, manage on-the-road emergencies, and maintain smooth vehicle performance. From fluid and tyre checks to jump-starting and wiper replacement, attendees will learn the fundamentals every driver should know. Compact class size. Maximum impact.
This 14-hour course equips your team with the fundamentals of safe and effective vehicle servicing, inspection, and maintenance. Participants will learn how key systems function, how to detect common issues, and how to respond calmly in breakdown scenarios. Training includes classroom learning, group discussions, and hands-on practice in small groups (8–10 pax), ensuring maximum engagement and retention.
This intensive 3-day course on Electric and Hybrid Vehicles offers IMI (UK) certification — internationally recognized in the automotive industry. Participants will gain hands-on experience in diagnosing, servicing, and safely handling EV systems, building future-ready skills that align with the growing demand for electrified mobility.
For team members with hands-on expertise in vehicle inspection, the Recognition of Prior Experiential Learning (RPEL) program offers a fast-track route to SKM Level 3 certification—officially recognised by the Department of Skills Development (JPK). It’s a smart way to certify skills already in use and elevate your team’s professional standing.
This 4-hour professional-level course introduces your staff to the 5S Principles—ideal for retail teams, quality control personnel, and vehicle inspectors. Through guided sessions and group discussions, participants will learn how to streamline workflows, enhance workplace cleanliness, and build sustainable routines that support continuous improvement.
Our tailored programs in Product Sales, Customer Service, and Sales Advisory are designed to match your team’s on-the-ground challenges. Led by industry professionals, each session builds practical skills—from overcoming objections to improving telesales and strengthening customer relationships—so your staff doesn’t just learn, they perform at a higher level.
This 7-hour hands-on course helps customer service professionals sell smarter and connect better. Through expert-led sessions and role plays, participants will sharpen communication techniques, shift to consultative selling, and master objection handling with the LAER framework. Includes a practical knowledge library for ongoing impact.
This focused training equips sales consultants with practical strategies to handle customer complaints professionally and constructively. Participants will learn to respond with empathy, resolve issues effectively, and maintain trust—boosting customer satisfaction and strengthening long-term relationships.
This 7-hour hands-on course helps frontliners understand customer behavior, identify different customer types, and manage challenging interactions effectively. Through real-world scenarios and roleplay, participants gain practical tools to turn tough situations into positive outcomes—boosting confidence and service quality.
This 7-hour instructor-led course trains customer-facing staff to manage objections and complaints with clarity and empathy. Using real-world scenarios and practical techniques, participants learn to avoid common pitfalls, respond effectively, and stay aligned with daily workflows—building stronger communication and customer trust.
This 7-hour hands-on course equips professionals with practical tools to prepare, manage, and lead negotiations effectively. Through team-based learning and real-world role plays, participants will learn to build trust, understand interests, and achieve win-win outcomes—strengthening client relationships and driving better business results.
This 7-hour hands-on course helps teams understand the full customer journey—needs, expectations, and experiences. Using real CARSOME scenarios, roleplays, and group discussions, participants will learn to adopt a customer-first mindset and consistently deliver service that goes beyond expectations.
Tap into the unparalleled expertise of Carsome Academy Malaysia’s in-house trainers, industry veterans dedicated to delivering practical and impactful automotive education. Elevate your team’s skills with their real-world insights and watch their performance accelerate.
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+603 7887 9823 or WhatsApp us.
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Partner with Carsome Academy Malaysia and unlock a world of automotive expertise for your network, driving growth and establishing yourself as a leader in the industry. Together, we’ll empower individuals with in-demand skills and elevate the Malaysian automotive landscape.
