Upskill Your Workforce with CARSOME Academy
Empower Your Team. Elevate Your Business.
At CARSOME Academy, We transform raw potential into high-performing talent. Our hands-on, industry-focused training programs are designed to equip your employees with relevant skills and recognised certification. Start with our government approved and industry recognised programs or customise your course to meet your company objectives.
HOURS
of corporate training clocked
PERSONNEL
trained and certified
RATING
of satisfactory review by our corporate customers
HRD-CLAIMABLE
corporate training programs
RECOGNISED
by Malaysian government

Technical Training Programs
Basic Vehicle Maintenance
In this 7-hour session, your team will gain hands-on knowledge of vehicle systems—from engines to electrical components. They’ll learn how to conduct visual inspections, spot safety issues, and handle common breakdowns like jump-starts and flat tyres. Delivered in small groups (8–10 participants), it’s the perfect mix of theory and practical skills for real-world situations.
Essential Car Care 101
This 4-hour hands-on workshop equips participants with practical knowledge to identify vehicle issues early, manage on-the-road emergencies, and maintain smooth vehicle performance. From fluid and tyre checks to jump-starting and wiper replacement, attendees will learn the fundamentals every driver should know. Compact class size. Maximum impact.
Basic Inspection & Maintenance
This 14-hour course equips your team with the fundamentals of safe and effective vehicle servicing, inspection, and maintenance. Participants will learn how key systems function, how to detect common issues, and how to respond calmly in breakdown scenarios. Training includes classroom learning, group discussions, and hands-on practice in small groups (8–10 pax), ensuring maximum engagement and retention.
IMI International Electric & Hybrid Vehicle Qualification (INT EV1+2+3)
This intensive 3-day course on Electric and Hybrid Vehicles offers IMI (UK) certification — internationally recognized in the automotive industry. Participants will gain hands-on experience in diagnosing, servicing, and safely handling EV systems, building future-ready skills that align with the growing demand for electrified mobility.
Government-Recognised Motor Vehicle Inspection (RPEL)
For team members with hands-on expertise in vehicle inspection, the Recognition of Prior Experiential Learning (RPEL) program offers a fast-track route to SKM Level 3 certification—officially recognised by the Department of Skills Development (JPK). It’s a smart way to certify skills already in use and elevate your team’s professional standing.
5S Principles in the Workplace
This 4-hour professional-level course introduces your staff to the 5S Principles—ideal for retail teams, quality control personnel, and vehicle inspectors. Through guided sessions and group discussions, participants will learn how to streamline workflows, enhance workplace cleanliness, and build sustainable routines that support continuous improvement.
Tailored Soft Skill Programs
Our tailored programs in Product Sales, Customer Service, and Sales Advisory are designed to match your team’s on-the-ground challenges. Led by industry professionals, each session builds practical skills—from overcoming objections to improving telesales and strengthening customer relationships—so your staff doesn’t just learn, they perform at a higher level.
Customer Service Telesales: Enhanced sales and customer satisfaction
This 7-hour hands-on course helps customer service professionals sell smarter and connect better. Through expert-led sessions and role plays, participants will sharpen communication techniques, shift to consultative selling, and master objection handling with the LAER framework. Includes a practical knowledge library for ongoing impact.
Sales Consultant: Complaints Handling
This focused training equips sales consultants with practical strategies to handle customer complaints professionally and constructively. Participants will learn to respond with empathy, resolve issues effectively, and maintain trust—boosting customer satisfaction and strengthening long-term relationships.
Handling Challenging Customers: Navigate Tough Scenarios
This 7-hour hands-on course helps frontliners understand customer behavior, identify different customer types, and manage challenging interactions effectively. Through real-world scenarios and roleplay, participants gain practical tools to turn tough situations into positive outcomes—boosting confidence and service quality.
Objection Handling: Turn 'No' into 'Yes'
This 7-hour instructor-led course trains customer-facing staff to manage objections and complaints with clarity and empathy. Using real-world scenarios and practical techniques, participants learn to avoid common pitfalls, respond effectively, and stay aligned with daily workflows—building stronger communication and customer trust.
Negotiation Skill: Wheeling & Dealing Excellence
This 7-hour hands-on course equips professionals with practical tools to prepare, manage, and lead negotiations effectively. Through team-based learning and real-world role plays, participants will learn to build trust, understand interests, and achieve win-win outcomes—strengthening client relationships and driving better business results.
Customer-Centric Excellence: Foster Outstanding Experiences
This 7-hour hands-on course helps teams understand the full customer journey—needs, expectations, and experiences. Using real CARSOME scenarios, roleplays, and group discussions, participants will learn to adopt a customer-first mindset and consistently deliver service that goes beyond expectations.

Train with industry experts
Tap into the unparalleled expertise of Carsome Academy Malaysia’s in-house trainers, industry veterans dedicated to delivering practical and impactful automotive education. Elevate your team’s skills with their real-world insights and watch their performance accelerate.
Mr. Mohd Nizam Bin Mahat
Team Lead, Human Capital Development (TVET)
Mr. Nizam brings 19+ years of real-world TVET experience in training his students. He’s a certified HRD Corp trainer and a long-time JPK External Verifier, using his skills and knowledge to apply top-tier training standards. Strong communicator. Trusted leader. Passionate about helping others grow.
Mr. Ng Kok Sing
Consultant, Human Capital Development
With 15 years of experience in sales, service, and retail training, Mr. Ng Kok Sing knows how to connect with learners at every level. He’s an HRD Corp Certified Trainer with a strong background in electronics and soft skills. He creates targeted training for everyone—from junior staff to managers. Clear, engaging, and business-focused.
Mr. Tong Tien Sing
Consultant, Human Capital Development
Mr. Tong Tien Sing has over 30 years of experience in automotive training and workshop operations. He specializes in European brands like Rolls-Royce, Jaguar, and Volvo, as well as Japanese and Korean vehicles. Tong provides training on both traditional and hybrid/EV systems, equipping learners with the skills needed to excel in today’s rapidly changing automotive industry.
Mr. Azizul Bin Abdillah
Consultant, Human Capital Development
Mr. Azizul Bin Abdillah brings 16 years of experience as an automotive trainer and over 5 years as an automotive after-sales service technician. Certified by Jabatan Pembangunan Kemahiran (JPK) as a Pegawai Pengesah Dalaman (PPD), Pegawai Penilai (PP), and NDTS Trainer, Azizul specializes in automotive training, particularly in light vehicle repair services. He is known for his strong teamwork, adaptability, problem-solving abilities, and self-motivation, making him an effective and reliable trainer in the automotive industry.
Mr. Samuel Desmond
Consultant, Human Capital Development
Mr. Samuel's extensive experience, spanning law, finance, and education, has shaped him into a versatile trainer. He has conducted workshops for esteemed institutions like Taylor University and SEGi University. Samuel's skills range from negotiation to public speaking and pitching, equipping him to tackle a wide array of training challenges. He also brings a solid understanding of employment law, making him well-rounded in both soft skills and legal topics.
Mr. Badruzzaman Abdul Wahid
Consultant, Human Capital Development
Mr. Badruzzaman specializes in product and sales. He is an HRDC-accredited trainer with a passion for empowering individuals and organizations. His strengths lie in effective communication, strong leadership, and exceptional time management. Badruzzaman excels in problem-solving, decision-making, and client relationship management, adapting seamlessly to dynamic environments and ensuring success in every role he undertakes.
Mr. David Ooi Shu Vern
Consultant – Human Capital Development
Mr. David Ooi is a highly dedicated Human Capital Development Consultant with a strong focus on HR strategy, talent management, and organizational development. His expertise lies in aligning HR processes with business goals to enhance workforce engagement and leadership growth. With experience in performance management, employee engagement, and creating structured development programs, David drives impactful change that supports business success.
Mr. Putera Bazil bin Bazid
Consultant – Human Capital Development
With over 8 years of experience, Mr. Bazil is a certified TVET Trainer, a Graduate Technologist (MBOT), and even a Warranty Specialist trained by BMW Malaysia. Bazil holds a Bachelor's in Automotive Maintenance Technology and has worked on everything from diagnostics to EV race car builds. He’s also TTT-certified in Electric & Hybrid Vehicle fundamentals. Whether he's guiding SKM Level 2 & 3 students or helping Diploma grads get industry-ready, Bazil’s goal is simple: turn passion into real-world skills.
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+6017 358 7495 or WhatsApp us.
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Partner with Carsome Academy Malaysia and unlock a world of automotive expertise for your network, driving growth and establishing yourself as a leader in the industry. Together, we’ll empower individuals with in-demand skills and elevate the Malaysian automotive landscape.